UK-Wide Independent Engineering

Fast-Response CBCT & X-Ray Engineering

Eliminate clinic downtime with independent, precision engineering. From urgent 2D/3D sensor breakdowns to statutory radiation QA inspections—without prohibitive dealer lead times.

UK-Wide
Engineering Coverage
20+
Practices Supported
6+
Years Industry Experience
Specialist Diagnostic Coverage: Carestream (CS 8100 / CS 9600 / RVG) Dürr Dental (VistaScan / VistaPano) Intraoral Wall Units
Complete Diagnostic Engineering

What We Fix in Your Practice

Direct technician access for emergency faults, sensor errors, and statutory audits.

2D / 3D CBCT & OPG Diagnostics

Component-level fault diagnostics, collimator motor alignment, rotational sensor repairs, and acquisition board replacements on all major CBCT platforms.

  • Axis alignment & calibration
  • Artefact & ring distortion fixes

Phosphor Plate Scanners & Intraoral Wall Units

Laser optical pickup repairs, transport roller cleaning/replacement, and eraser lamp swaps for PSP systems, alongside full diagnostics and repair for wall-mounted intraoral X-ray units.

  • Intraoral wall unit servicing & repair
  • Plate feed jamming fixes
  • VistaSoft / DBSWIN bridge support

IRR17 & IRMER17 Compliance

Statutory critical examinations, baseline radiation output measurement, beam alignment verification, and formal compliance certification for your radiation files.

  • Annual routine QA audits
  • Full RPS documentation packs
Simple, Direct Process

How It Works

No call centres, no manufacturer queues — just a direct line to the engineer fixing your equipment.

1

Report the Fault

Call our dispatch line or submit your equipment details online. Emergencies are triaged immediately.

2

Engineer Dispatched

A specialist engineer attends on-site with the parts and diagnostic tools for your make and model — no waiting weeks for a main dealer slot.

3

Back in Clinical Use

Emergency call-outs are prioritised and scheduled as quickly as possible, wherever you're based — with full compliance documentation where required.

UK-Wide Callouts

Based in Worcestershire, travelling nationwide for on-site diagnostics and repairs.

Hardware + IT Combined

We fix both the mechanical X-ray unit and the surgery PC/PACS link in one visit.

Independent & Transparent

Honest diagnostics and fair rates without restrictive manufacturer contracts.

Common Questions

Frequently Asked Questions

How quickly can an engineer attend?

Emergency faults that stop clinical imaging — dead boards, sensor failures, non-functioning CBCT/OPG units — are prioritised and scheduled as quickly as possible, wherever you're based in the UK. Non-urgent requests, such as routine servicing or annual QA, are booked in at the next available slot.

Which imaging systems do you work on?

We regularly service Carestream (CS 8100 / CS 9600 / RVG), Dürr Dental (VistaScan / VistaPano), and intraoral wall units. If your system isn't listed, get in touch — we can usually still help.

Do you handle IRR17 / IRMER17 compliance too?

Yes. We carry out statutory critical examinations, baseline radiation output measurement, and full annual QA audits, and provide formal certification for your radiation compliance files.

Do we have to go through the equipment manufacturer instead?

No. As an independent engineering service, we're not tied to manufacturer contracts or their lead times. We diagnose and repair at component level, often avoiding the multi-week wait for main dealer appointments.

How much does a call-out cost?

It depends on the fault and equipment involved. Get in touch with the make/model and symptoms, and we'll give you a clear, upfront quote before any work begins — no hidden charges.

Need an engineer on-site?

Book an Imaging Engineer Callout

Call our direct dispatch line or submit an inquiry below — wherever you're based in the UK, we'll get back to you with a clear plan and timeframe.

Call 01905 317039
IRR17 / IRMER17 Compliant • 20+ Practices Supported
01905 317039